Hi Shawn. Could you give me a step-by-step guide on how to add and implement "Forgot Your Password" to my subscription page? Thank you, Adrian www.adrianchambersmotorsports.com.au
2 Answers
The “Forgot your password” should be automatically added to your login page, since it's a default function of WordPress. You should not need to manually add the link to reset a user's password. Rather, it should simply appear beneath the default login window, as shown in this screenshot: https://cl.ly/o0ZK
Hope this helps!
Hi Adrian,
Looking at the source code for your login page, it looks like you installed a plugin called, Paid Member Subscriptions. Does that ring a bell?
Since you installed that plugin to handle password protection, it is overriding the default login behavior by WordPress. That is why you do not have the standard “Lost your password?” link on your login page.
Since this is not a problem with WordPress itself, but instead with the 3rd party plugin you installed, you’ll need to contact the support team for the Paid Member Subscriptions plugin to ask them for help.
Here’s a link to their support page: https://www.cozmoslabs.com/support/
Hope this helps!