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Jetpack Support

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Back to: Complete Guide to the Jetpack Plugin

If you run into trouble with Jetpack or one of its components, it’s easy to get help to solve the problem.

Jetpack comes with free, basic support for all users.

First, check this page on the Jetpack website to see if the error you’ve encountered is listed there. If it is, follow the instructions there to solve the issue.

Otherwise, you might try these helpful troubleshooting tips to solve the problem.

If that doesn’t help, you can email the Jetpack team using the handy contact form on their support page.

← Previous Video
Choosing the Right Plan for You

This brief tutorial video explains the various pricing plans available for the Jetpack plugin, and helps you choose which one is right for your WordPress site.

Next Video →
The Jetpack Dashboard

This video tutorial provides a quick tour of the Jetpack dashboard, including how to view more details about each feature.

Course Outline

  • Intro to Jetpack
    • Introduction to Jetpack
    • Installing and Setting Up Jetpack
    • Choosing the Right Plan for You
    • Jetpack Support
    • The Jetpack Dashboard
    • Jetpack Settings Overview
  • Writing
    • Jetpack Writing Settings Overview
    • Jetpack WordPress.com Toolbar
    • Jetpack Composing Features
    • Jetpack Media Features
    • Jetpack Custom Content Types
    • Jetpack Theme Enhancements
    • Jetpack Post by Email
  • Sharing
    • Jetpack Sharing Settings Overview
    • Jetpack Publicize
    • Jetpack Sharing Buttons
    • Jetpack Like Button
  • Discussion
    • Jetpack Discussion Settings Overview
    • Jetpack Comments
    • Jetpack Subscriptions
  • Traffic
    • Jetpack Traffic Settings Overview
    • Jetpack Site Stats
    • Jetpack Ads
    • Jetpack Related Posts
    • Jetpack Search Engine Optimization
    • Jetpack Google Analytics
    • Jetpack Sitemaps
    • Jetpack Site Verification
  • Security
    • Jetpack Security Settings Overview
    • Jetpack Backups
    • Jetpack Brute Force Attack Protection
    • Jetpack WordPress.com Login
  • No Settings
    • Jetpack Features with No Settings
    • Jetpack Beautiful Math
    • Jetpack Contact Form
    • Jetpack Custom CSS
    • Jetpack Widget Visibility
    • Jetpack Extra Sidebar Widgets
    • Jetpack Notifications
    • Jetpack JSON API
    • Akismet Spam Filtering
    • Jetpack Course Review

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