Viewing and Managing Orders

Back to: Sell Digital Products with Easy Digital Downloads

This video provides a comprehensive guide on managing orders in Easy Digital Downloads (EDD). It covers viewing and filtering orders, handling individual orders, creating manual orders, managing physical product orders with shipping, and overseeing subscription orders.

Key points include:

• Accessing and filtering the orders screen
• Editing order details and statuses
• Creating manual orders for in-person or phone purchases
• Managing physical product orders, including updating shipping statuses and adding tracking information
• Viewing and managing subscription orders, including manual renewal payments

The tutorial demonstrates how to use EDD’s interface to efficiently handle various order types, from digital downloads to physical products and subscriptions. It emphasizes the importance of maintaining accurate order information and communicating with customers through features like resending receipts and providing shipping updates.