Issuing Full and Partial Refunds

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In this video tutorial, you’ll learn how to process refunds in Easy Digital Downloads (EDD). The lesson covers both full and partial refunds, guiding you through each step of the process. You’ll discover how to access the refund feature from your WordPress dashboard, select specific items for refund, and handle associated actions like canceling subscriptions. The video emphasizes the importance of ensuring your payment gateway supports refunds and walks you through the EDD interface for initiating and completing refunds. You’ll see how EDD automatically updates your sales data and customer records after processing a refund. The tutorial also shows you where to view refund details for future reference. By the end, you’ll be confident in managing refunds efficiently in your EDD store, enhancing your ability to handle customer service issues.