I purchased the Genesis Pro theme over a year ago and I’m just now seeing in my dashboard that I need to enter a subscription key, but I can’t find that information in any emails I had received. Any idea how to find it or why I need it?
Hi Holly, An active StudioPress subscription is required in order to continue receiving updates for your Genesis Pro theme. If you choose not to renew your subscription, your theme should continue to work, but you'll no longer be able to download updates to the theme. You can retrieve your subscription key by logging into your account at: https://www.studiopress.com using the credentials you created when you made your initial purchase. Hope this helps!