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Customer Receipts

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WordPress Questions and Answers › Customer Receipts
0 Vote Up Vote Down
J
Janet Wall
asked 55 years ago

When a person makes a purchase, I get a notification with the customer's name, what they pruchased, price and how they paid. What I would like is to also receive a copy of the notification the customer receives. This receipt has more detail including the links to the downloadable products(s). Sometimes my customers anren't particualy tech saavy and they can't find the receipt with the details (usually becasue they entered an incorrect email address). It would be easier on me and my time if I could just forward a copy of the receipt to them instead of going through the advice of looking in their junk mail, asking what email address they listed, etc. So to ask the question again... Is there a way I can get a copy of the receipt the custoer gets from my store?

1 Answers
0 Vote Up Vote Down
Daniel Espinoza answered 9 years ago

There isn't a way using default WooCommerce to have the cusomter Processing or Completed orders cc'd to another address. You might use a 3rd party email system that archives emails and allows you to view emails that are sent from your WooCommerce store.

Another option would be to have a developer add an administer email address to the recipient list of the customer order addresses. That would take some extensive custom code that is beyond the scope of this answer.

J
Janet Wall
replied 9 years ago

It’s beyond the scope of my brain also.

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